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SFU Recreation
Recreation Assistant
Overview
A bit of everything that keeps a rec centre running — and a crash course in the fact that most of it comes down to making people feel welcome.
What happened
I worked the front desk handling check-ins, questions, and the small things that keep a day moving, and learned that customer service is really just making sure every person who walks in feels welcome and heard.
I supported fitness instructors with class setup and equipment while keeping sessions running safely, and I helped organize and officiate an intramural soccer league — the scheduling and on-field calls that keep games fun and fair.